Virginia, Honda, Honda Power Equipment, Kawasaki, ATV, motorcycle, scooter, utility vehicle, watercraft, generator, pump, dealer, Motorcycle Factory Inc.

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Testimonials

Below you will find what some of our customers say about our dealership.

To add a testimonial of your own, submit it on the Customer Survey page.

"Andrew was a great salesman who was extremely helpful in my purchase of my first motorcycle. "

By: Anonymous Clifton, VA

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"I just purchased my first new motorcycle from MFI and I can't help but give them a big thumbs up for the overall experience. My sales associate Andrew was able to quote a great OTD price over the phone and when I arrived, walked me through the whole seamless process. My experience at "larger" dealerships was just subpar. MFI has earned my loyalty and I will continue to shop and refer friends to this superb dealership."

By: Joe arlington, VA

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"We've purchased two bikes and numerous accessories from MFI in less than a year. Why do we choose MFI? The answer is quite simple--your employees. Dan, in particular, has made the buying process simple, enjoyable, and stress free. Whether our visit is for an inexpensive accessory or a new bike, Dan provides undivided attention, a comforting level of expertise, and thorough attention to detail. MFI states on their website that their goal is to provide "customers with the highest level of customer service." I can confirm this goal is being met. Thanks."

By: Anonymous Woodbridge, VA

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"I went to several dealerships before I decided which bike to purchase. The first day I walked into MFI, a service rep helped me and moved several bikes so that I could sit on the one I was interested in. He was very helpful and assisted me because all the sales reps were busy. Andrew did an outstanding job helping me with my selection and purchasing the bike. Angel was a pleasure to deal with during financing and Fred was very patient while I picked out my accessories. MFI is a great dealership and I always feel welcome and like family when I stop by. Keep up the good work guys!"

By: Chris Bristow, VA

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"Everyone at MFI was very helpful in making my first motorcycle purchase smooth as possible. Especially my salesman Andrew. MFI just has this family environment where everything you do there is just like my family. Great service, keep up the great work."

By: Anonymous Woodbridge, VA

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"I went to another dealer in the area (we all know who they are) and they were over priced and not willing to work with me. Andrew at MFI was not only able to give me a great deal but great customer service too."

By: Anonymous Alexandria, VA

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"Great friendly staff that helped me along the way. This was my first bike, not knowing what to look for the entire staff worked with me in finding the bike. Andrew was the main sales person; he assisted me in every way. I would say that anyone that needs a bike, accessories or even just has a question, please come see these great people. The main factor in me buying my motorcycle was the price, the assortment of bikes to choose from and there was no pressure from anyone. In fact I had picked out a bike, was told since I am new at riding that I might want to get another bike. I have nothing to say but thanks to everyone, I will be back with any needs. Jack Blake "

By: Jack Woodbridge, VA

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"Andrew treated us very well and MFI is lucky to have him as the customer interface. He did a great job in getting both motorcycles delivered; one to Charlottesville and the other around the corner. "

By: Anonymous Woodbridge, VA

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"I came into the store looking for a beginner bike and Andrew helped me out. He was very knowledgable and he showed me a bike that was on sale for a great price that day. After a few issues, Andrew informed me of another financing company that work with MFI and after a few hours I was approved for the bike. Thanks to Andrew and other staff at MFI, I was able to get my first bike. I would recommend other people to MFI. I am sure I will be going back to buy accessories. Jose Gonzalez"

By: Jose Woodbridge, VA

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"This is my second purchase at MFI. Although it didn't start according to plan. After a brief mix up, the bike I wanted wasn't in stock, but Andrew found a similar bike. Although not what I had originally wanted, Andrew took the time to explain the bikes' positives and negatives, without trying to up-sell me to the more expensive bike (bike 2). In actuality, he had helped me come to the realization that bike 2 was bike I had wanted all along. Had Andrew not taken the time to just talk for a bit after the first deal fell through, I'd not have gotten my dream bike! Thanks a million Andrew!"

By: Les Manassas, VA

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"Im the one that referred my friend(Dion) to Andrew he hooked me up i dont have much credit and this was gona be my first bike he check every finance company they use to help me out i had to down grade to a smaller bike to fit my price range but i think that was the best decision made...i love my bike and when i buy my bigger one im goin to MFI and straight to Andrew. "

By: Matthew woodbridge, VA

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"I just purchased my first bike from MFi and the experience was great. My sales person, Andrew, was referred to me by an friend. Andrew is the man! This was the best purchasing experience I have every had. He had everything ready for me when I walked in the door. He made sure that I was comfortable with my purchase and greets me by name whenever I return to the store. Great service...It doesn't get any better. Oh yeah, I like the bike too!"

By: Dion Woodbridge, VA

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"I've purchased two motorcycles from MFI and I must say that this company receives all of my business. I wouldn't think of going anywhere else. The staff is outstanding and extremely knowledgeable and friendly. I can't say enough about the service department - outstanding. Thanks Mark and Shane!!"

By: David Montclair, VA

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"I just purchased my very first motorcycle, and I felt 100% at ease with the whole process from start to finish. Andrew was my sales guy and he was very knowledgeable about the different styles of bikes I was into. He also helped me with my gear and kept me right with in my budget. I really appreciate the service and I will continue to do my business here."

By: Walter Ft. Belvoir, VA

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"best place to buy a bike, you should use for all your riding needs"

By: jake manassas, VA

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"I companied a friend to your dealership for his motorcycle service. I have since began to use your dealership for all my motorcycle service and accessory needs. I am always very pleased with the service that I receive from the staff there. I know now why he rides from DC to Woodbridge, It is well worth the trip for the exceptional service that I receive!!! Thank you for all that you do."

By: Melvin WASHINGTON, DC

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"This is the best motorcycle shop in the area. The other ones cant come close. Friendly staff, great prices, and very knowledgeable about all their products. This is the only store I shop at for motorcycle stuff."

By: Seth Quantico, VA

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"Wow!!! What a great experience. I am a first time buyer and found myself completely nervous. Going in was great, they really make you feel at home and they make sure you have all the information you need without pressure. Since I'm a first rider, it was good to have someone there to give me a few pointers to make me feel more comfortable. Great place for experienced riders and first time riders/buyers. I strongly recommend MFI to anyone and everyone interested in getting great service along with a great bike!!! "

By: Michael Woodbridge, VA

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"Everyone there has always been helpful and knowledgable."

By: SHERRY MANASSAS PARK, VA

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"MFI has it all - great selection, awesome prices & the best service department in the business."

By: Bikher Richardsville, VA

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"Thank you for all your hard work. I am grateful for all you have done for me as a rider and hope many more years to come over you awesome service. Thanks, Greg Galbraith 331"

By: Greg Nokesville, VA

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"The store is nice and the employes are very friendly and I have told all my friends that if they are going to by a atv,dirtbike or any powersport to come to you guys before any other store. And because other stores arent polite and courteous like you guys are. "

By: Anonymous woodbridge, VA

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"This place is the greatest place to buy a bike. When I was looking for my bike, MFI gave me an out the door price, which I call other dealership to see if the could bet or match thier price and everyone, said there is no way that I could buy that bike for that price. This was two years ago and now I getting ready to buy my next bike which I will buy from MFI. I am an Hour and half from this place, and have tons of bike shops near me and none of them gave me the service, or time both on the phone and in person that this place gave me. Well worth the the commute. "

By: Anonymous frederick, MD

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"The service gentlemen are extremly patient and kind. We always have a fun time when we bring in the bikes for whatever they need. We love our honda's, they are the most pleasurable ride. "

By: Karen stafford, VA

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"Thanks for a great buying experience."

By: John Woodbridge, VA

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By: ZESHAN SPRINGFIELD, VA

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"We purchased a Kawasaki Ultra LX Jet Ski and were extremely impressed with the deal we got at MFI....They took the time to explain the machine to me so I could do some of the expected PM with little pain.... the men in the service department are the hardest working guys I met....I was also pleased, and surprised, to receive a follow up call to ensure that I was satisfied with my purchase...."

By: Paul Reedville, VA

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"The guys there are great and they all know what they are talking about. "

By: Larry Gainesville, VA

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"I remember meeting Mark on the second week that he opened up his dearlership and we have been friends ever since. I was one of the first to purchase my bike and now I have purchase over 3 different Bikes from Mark. I can attest to say that a great deal of customers in the beginning have been word of mouth from me and also having a personal relationship with the establishment. You guys have truly come along ways in success through many ups and downs. Keep up the good work and I will keep sending people your way. Yolanda"

By: Yolanda woodbridge, VA

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"I bought a 2006 VTX 1300R and the experience was great. Ray and Tony could not have been more helpful and informative. Angel made the paper work easy and it was done correctly and in a timely manner. I will be coming back and will recommend the Motorcycle Factory to anyone looking for a great deal on a bike."

By: Keith Manassas, VA

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"Mark and the entire MFI crew are the best in the business. We have been shopping at MFI since the day they opened their doors. The first couple years were small purchases such as parts, gear and service. Knowing we are getting the best deals around, we have outfitted our family with 3 brand new Honda CRF's (450F, 250F, 50F) during the past 9 months and look forward to many more purchases in the future."

By: John Dale City, VA

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"I like MFI very much. The service department is the best! Shane is the best service manager I have ever done business with. "

By: Mark Woodbridge, WI

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"You guys are the best, bar none! I've bought 3 bikes from MFI on 3 separate occasions. All aspects were exceptional from the sales team, the bike set up crew, parts and accessories, and support after the sale. Thank you and keep up the good work!"

By: Jungle Dave Medford, NJ

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"Never even knew you guys existed until 12/4. Came in on 12/06 and bought a KLR650 from Angel. You guys were 1000.00 cheaper than Extreme Powersports in Fredericksburg. I'm a new M/C owner/rider. I'll make the trip from F'burg for all my M/C needs. Thanks for the positive experience."

By: William Fredericksburg, VA

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"Absolutely no other dealership I would purchase from! Save yourself a lot of time and hassle...go straight to MFI and go home knowing you could do no better anywhere! Dan in sales is knowlegeable about his product and always offers excellent guidance on purchases for my boys as well as a 40 yr old trying to rediscover his youth! He and his managers have proven their loyalty to me and I will buy nowhere else. Angel and Teri do a great service and always make sure their customers leave with no questions unanswered. While other dealers are trying to squeeze you for every retail penny they can, MFI is moving motorcycles. I Sincerely look forward to every visit to MFI whether I'm there to buy a new bike or just a quart of oil. Thanks for your efforts and for running your business the RIGHT way!"

By: tim college park, MD

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"I made my first purchase from Mark Spence shortly after the store opened. Eight bikes later I am still impressed and would never recommend any other dealer. Service, Sales, Financing,...entire staff is second to none. It is more than worth the two hour drive for me. I will always do buisness at MFI! I thank you for helping make some wonderful memories within my family (some better than others...minus the broken arm). Thanks Mark and staff! Steve Thomas and family."

By: Steven Lexington Park, MD

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"Thanks to Mark for a great deal on an Arai helmet. Thanks so much for taking the extra time to make sure that it fit just right. I'm telling all my friends where to go for the best service. Thanks again. Chad "

By: Chad Centreville, VA

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"As a female/ new rider i couldnt be happier with MFI. The other shops would not look me in the eye much less talk with me about purchasing a starter bike. All in the sales staff went out of their way for me. MFI will have all future services, sales, and accessories from me, as well as referrals. Thank you for such a great experience (and exactly the bike i wanted!) "

By: carol dale city, VA

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"My husband and I have been very pleased with MFI. You did a great job helping both of us match motorcycles to our needs and abilities as opposed to trying to encourage us to buy something more than we were ready to handle (as other shops did with me). I grew up in a family that rides, my father has been riding since a teen and is now in his 60's. Most of my uncles ride or have ridden as has my grandfather. I am the first woman in my family with a motorcycle license. When my husband was looking for his first bike, your staff was superb. When I was looking for a bike, out of close to a dozen places I contacted and visited, your staff were ones of very few who treated me as a customer and not like a novelty. There is nothing worse than entering a dealership, trying for ten minutes to get help and then watch a man come in after but get greeted immediately. Then once you get help, feel treated like a child or lesser rider while the men get totally different treatment and have even less bike knowledge. I recommend MFI to any woman I know who is looking for a bike based on how I have been treated there. I could not be more pleased with the service and courtesy extended to me by the majority of your staff. Keep it up! "

By: Karen Dale City, VA

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"I bought a 2005 Honda CRF250R and a 2006 Honda CRF450R from MFI. Both bikes are great, but that comes with buying a Honda product. Each buying experience was great, they had accessories and parts that I needed on hand. The sales, finance, and parts staff were professional, knowledgeable, and friendly. Great people to work with."

By: John Leonardtown, MD